“Why isn’t my message getting across?” “I’m saying all the right things, why aren’t they getting it?" The most effective communication doesn’t just convey information, it causes action and results in others. Too many good ideas are ignored because they were not communicated in a way that someone needed to hear them. In this interactive session presented by Dr. Rob Katz, Bill Spreitzer, and Dr. Lori Todd, you will learn the key ingredients to impactful communication. Through hands-on work, you will practice using several powerful techniques to personalize your message so it creates a powerful impression on others.